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Category: Customer Service

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  • August 21, 2025
  • Ify Onyeador
  • 21 Views

THE A to Z OF CUSTOMER SERVICE (Ify Onyeador’s framework).

A – Always show a willingness to assist.B – Be your best self for every customer.C – Carry your customers along.D – Deliver outstanding service every time.E – Express yourself through effective communication.F – Feedback from customers fuels improvement.G – Go above and beyond expectations.H –

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  • July 23, 2025
  • Ify Onyeador
  • 49 Views

6 Proven Ways to Win and Retain Customer Loyalty.

Discover 6 powerful strategies to earn long-term customer loyalty through trust, integrity, and exceptional customer service experiences. Introduction: Why Customer Loyalty Matters. In today’s competitive business environment, customer loyalty is more than just a buzzword, it’s a vital driver of business growth and sustainability. Loyal customers

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  • June 17, 2025
  • Ify Onyeador
  • 203 Views

First Impression; Does it count?

Absolutely, it does. Whether you’re meeting someone for the first time in a business setting, interview, event, or social encounter, the first few seconds are often all it takes to make a lasting impression. People naturally form opinions quickly, and those early judgments can be difficult

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