Uncategorized Archives - Feymil Services

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The A to Z of Customer Service (Ify Onyeador’s Framework): Be Your Best Self for Every Customer

Customer service is not just about processes or systems , it’s about people. And at the center of it all is you, the service provider. Every interaction you have with a customer reflects your level of preparation, professionalism, and personal commitment. Being your best self means

Write Your Success Statement and Report to It Regularly

Success is deeply personal. It’s not just about society’s definitions , it’s about what matters most to you. Yet many people go through life chasing goals that don’t align with their own vision. That’s why writing a success statement is so powerful. What is a Success

The A to Z of Customer Service(Ify Onyeador’s Framework) : Always Show a Willingness to Assist.

In Ify Onyeador’s A to Z of Customer Service Framework, we start with a foundational principle: Always show a willingness to assist. Every exceptional customer experience begins with a readiness to help and support. Customer service begins with a simple yet powerful principle: be willing to

Don’t Let It Stay in Your Head

Some of the best ideas never become reality, not because they’re impossible, but because they never leave our minds. At Feymilservices, we believe that every great achievement starts with a captured thought. This week, make it a habit to write down your ideas. Big or small,

Begin Business Conversations in a Way That Puts People at Ease

In business, how we start a conversation often sets the tone for everything that follows. Whether you’re speaking with a client, a colleague, or a potential partner, the beginning matters a lot. Why It Matters People may forget exactly what you said, but they rarely forget

Recognize That New Staff May Need More Support

Starting a new job can be exciting, but also overwhelming. For many new employees, navigating unfamiliar systems, adjusting to workplace culture, and finding their place in the team requires more than just a job description. It requires support. A Personal Story: The Difference A Support Can

The Magical Phrase: “Thank You”

Have you ever paused to appreciate the power of the phrase “thank you”? It’s a simple expression, yet it carries so much meaning. Gratitude, when expressed sincerely can uplift, encourage, and build stronger relationships. But how often do we use this magical phrase? Why “Thank You”

How to Handle Employee Performance Problems Effectively

Dealing with employee performance issues is one of the most difficult challenges for managers and business leaders. Unfortunately, many organizations react impulsively. some even dismiss employees after just one instance of underperformance. But poor performance should be approached with a supportive and structured strategy. Before any

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