The A to Z of Customer Service(Ify Onyeador’s Framework) A : Always Show a Willingness to Assist.
In Ify Onyeador’s A to Z of Customer Service Framework, we start with a foundational principle: Always show a willingness to assist. Every exceptional customer experience begins with a readiness to help and support. Customer service begins with a simple yet powerful principle: be willing to
Read MoreTHE A to Z OF CUSTOMER SERVICE (Ify Onyeador’s framework).
A – Always show a willingness to assist.B – Be your best self for every customer.C – Carry your customers along.D – Deliver outstanding service every time.E – Express yourself through effective communication.F – Feedback from customers fuels improvement.G – Go above and beyond expectations.H –
Read MoreFirst Impression; Does it count?
Absolutely, it does. Whether you’re meeting someone for the first time in a business setting, interview, event, or social encounter, the first few seconds are often all it takes to make a lasting impression. People naturally form opinions quickly, and those early judgments can be difficult
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